Welcome to Joela Trek. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General
These Terms and Conditions apply to all purchases and interactions with Joela Trek. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Availability
All products listed on our website are subject to availability. We strive to ensure product descriptions and images are accurate; however, slight variations may occur due to lighting, batch changes, or manufacturing updates.

3. Pricing
All prices are listed in the local currency and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.

4. Orders
Once an order is placed, you will receive a confirmation email. We may cancel an order if:

The item is out of stock.

There is an error in pricing or product information.

Delivery cannot be fulfilled to your location.

5. Payment
We currently only accept Cash on Delivery (COD). Please ensure you have the correct amount at the time of delivery.

6. Shipping and Delivery
Orders will be processed and shipped within the estimated timeframe provided on the product page. Delays due to courier or unforeseen issues may occur and are not the responsibility of Joela Trek.

7. Return and Refund Policy
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [email protected]. Products must be unused and in their original packaging. Returns and refunds are subject to approval.

8. Use of Website
You agree not to misuse our website or its content. This includes but is not limited to unauthorized copying, altering, or interfering with our digital assets or services.

9. Limitation of Liability
Joela Trek is not liable for any direct or indirect damages arising from the use of our products or website, including but not limited to product misuse or delivery delays.

10. Contact Us
For any questions, concerns, or order-related inquiries, you can reach us at:
📧 [email protected]